Assistant General Manager | Hamilton Courtyard

Shaner Operating Corp • Hamilton, OH • 8h ago

Shaner Hotels has an amazing opportunity at the Courtyard Hamilton, located in trendy Hamilton, OH. Located in downtown Hamilton and just minutes from Cincinnati, this Hamilton Courtyard provides exceptional guest service, first rate amenities, and access to a variety of family-friendly destinations. If you are serious about providing first rate guest service, and take pride in your work, we would like to speak with you!
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room @types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.
Responsibilities
The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.
Qualifications
Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Similar Jobs

ICG Credit PM 4 - Consumer & Retail

U.S. Bank • Cincinnati, OH • 9h ago

Retail & Hospitality

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

9h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Cincinnati, OH • 23h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

23h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Cincinnati, OH • 23h ago

Retail & Hospitality

23h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Cincinnati, OH • 23h ago

Retail & Hospitality

23h ago

Go to Apply

3rd Shift Maintenance Supervisor

Tyson Foods, Inc. • Cincinnati, OH • 1d ago

Retail & Hospitality

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended. Job Details: SUM...

1d ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Milford, OH • 1d ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

1d ago

Go to Apply

Sales Team Leader

Refloor • West Chester, OH • 2d ago

Retail & Hospitality

Lead a team. Build a culture. Win. Refloor is expanding fast-and we need Sales Team Leaders who know how to build sales teams from the ground up. If you're energized by coaching, developing people, and owning results, th...

2d ago

Go to Apply

Sales Team Leader

Refloor • Cincinnati, OH • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Retail Contingent

Tapestry, INC. • Middletown, OH • 2d ago

Retail & Hospitality

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-fo...

2d ago

Go to Apply

Retail Sales Associate

Puma North America, Inc • Cincinnati, OH • 2d ago

Retail & Hospitality

YOUR MISSION Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards Through effective customer service, individual performance consistentl...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.